Honest feedback: smooth overall, but some details needed clearer explanation
You did a commendable job with the training and onboarding process. The initial tutorials and walkthroughs set a solid foundation for starting with the software. I liked how everything was broken down into manageable steps, and the automatic updates helped keep the system fresh without intervention. However, some of the terminology and database features were not sufficiently explained in the materials, requiring me to experiment or ask for support. The calling tools are intuitive but a more in-depth explanation about the dialer's customization options would have been helpful early on. Despite these minor issues, the overall experience felt organized and supportive. The training system gave me confidence to use the tools efficiently, though a bit more clarity in some areas would improve the onboarding further.