Hmm, wouldn’t do it all over again myself
Hey, just sharing my thoughts about the support and communication with WFHI. So, the setup felt like more of a one-off deal, but honestly, I struggled to understand some ongoing things. Like, you'd think once the training ends, you’re good, right? But nope, I had to keep figuring stuff out myself. The telephonic support was okay-ish, not bad but not great either; feels like if you don’t know what you’re doing, you’re on your own. The software itself works fine once you get through the initial hiccups, I guess. Payment and invoicing stuff was straightforward, at least that part was chill. Anyway, thinking back, it’s not something I’d rush into again without a better idea of what ongoing help I'll get. Setting everything up the first time took ages because of missing details in the guidance, and ongoing support didn’t fill those gaps. I think next time I’d look for something with more proactive help.