here’s what was smooth and what dragged a bit
I want to start by saying the overall sales and sign-up process was okay, but not the fastest. Initially, I found myself waiting a bit longer than expected to get answers to some pre-purchase questions, which was a little frustrating. The person on the other end was helpful once they got back to me, but there were a couple of repeated questions that I had to answer multiple times, which slowed things down. Once I signed up, the invoicing was clear enough and the payment process didn’t have any issues which was a relief. The onboarding and training materials were thorough, and I appreciated the step-by-step guides, but it did take some time to get fully comfortable with the software features, especially the dialer and database parts. I think the waiting times and the slight repetition during sales might be due to their effort to be thorough, but it felt a bit inefficient at times. If you have patience through the sales process, the product itself and support after purchase seem competent, which balances out the earlier delays.