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WFHI review

Here's what I thought about the training fitting my work hours

3 out of 53 of 5Verified purchaseTraining and onboarding

Here's what I thought about the training fitting my work hours

I started with the onboarding expecting the training to align with my irregular work schedule, but it was a mixed bag. The initial sessions were quite flexible in terms of timing, which was good because I usually start early and finish late. However, the depth of the training didn't always match the hours I could dedicate. For example, while the first day's modules were concise enough to complete quickly, the later parts covering dialer usage and database management became more time-consuming than I anticipated. I often had to pause and return later, which somewhat disrupted my flow. Additionally, the automatic updates sometimes required me to log out and back in, which interrupted my work rhythm. On the upside, the telephonic support was available at varied hours, and the team was patient when I called needing guidance. By the end of the onboarding week, I felt moderately comfortable with the software but wished there had been more options for self-pacing or shorter focused sessions. To sum it up to a friend, I'd say it's okay if you can dedicate fixed hours, but if your schedule is unpredictable, the training might feel a bit challenging to keep up with.

Praveen JhaAndaman and Nicobar Islands, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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