Here’s what I think about the training and responsiveness
So I started using the WFHI software and went through the initial training modules. The people I reached out to for questions were mostly responsive and helpful, which I appreciated because I wasn’t sure how far I’d get on my own. However, sometimes getting a reply took longer than I expected and I had to follow up, which was a bit annoying. Training itself explained a lot but not everything; some details about the dialer and database features weren’t super clear, so I had to do some trial and error. On one hand, the onboarding email sequence was smooth and detailed but on the other hand, the practical application took some figuring out without immediate backup. Overall, I think they tried to be helpful and the responsiveness was decent. I’m undecided but feel a bit positive on the whole experience so far.