here’s what i really thought about the training
To be honest, the training and onboarding was a mixed bag for me. Some parts of the explanations were clear enough to get the basics done without much trouble, especially when it came to learning about the database feature and how to navigate the call dialer. But other parts felt somewhat rushed or vague, especially when they jumped into using the more advanced workflow tools. I wouldn’t say it was frustrating, just kind of uneven in how clearly things were laid out. I felt like if I had more time to revisit the modules or get additional support calls, I would have picked up the trickier sections better. The training wasn’t bad by any measure, but it wasn’t remarkable either – just middle of the road. The onboarding seemed to assume some prior knowledge that I didn’t always have, which left me a bit uncertain about whether I was fully ready when I finished. I’d tell a friend it’s usable but maybe not for someone who wants everything spelled out perfectly.