Here's what I’d tell a friend about the training experience
I’d say the training was generally clear but not without its confusing moments. The onboarding covered all the basics of the software and calling tools in a straightforward way, which really helped me get started faster than I expected. Still, some details around the database features and dialing settings could have been explained in more depth because I found myself checking the guides more than I thought I would. The telephonic support was helpful when I called in with questions, but sometimes the wait times were a bit long, which slowed me down. I liked that the training was structured but allowed for some practical trial within the platform right away. Overall, I feel like I got a solid introduction, but some areas definitely need clearer or more detailed walkthroughs to fully grasp the software’s potential.