In the beginning, the onboarding tutorial was pretty straightforward and set me up with the basics l

In the beginning, the onboarding tutorial was pretty straightforward and set me up with the basics l

In the beginning, the onboarding tutorial was pretty straightforward and set me up with the basics like understanding the dialer and database integration. But as I started using the software day to day, I noticed some glitches where calls occasionally dropped or the interface slowed down during peak hours. The training provided a good overview but didn’t fully cover troubleshooting those smaller issues that popped up after the first week. On the plus side, the automatic updates helped fix some bugs without me having to do anything manually, which was convenient. The onboarding team was helpful when I reached out, but the learning curve felt ongoing beyond the initial sessions. So, to put it simply, it started well but the real test was how it behaved daily which was a bit mixed for me.