Here’s the honest lowdown on their day-to-day support
When I started using the software, the initial setup was straightforward, which was a relief. Day to day, the calling tools generally worked well enough to keep me moving through tasks, though the dialer sometimes lagged, causing a delay in calls which was frustrating. The database feature was useful for organizing contacts, but occasional syncing issues meant I had to double-check information manually, which cut into my time. On the plus side, the automatic updates usually improved features and didn’t disrupt my work. Telephonic support was hit or miss; some calls answered quickly and offered helpful solutions, while other times I waited longer and had to explain my issue multiple times. The sign-up and payment process was clear and smooth without surprises, which I appreciated. In summary, the software mostly handled everyday functions well, but certain annoyances with performance and occasional slow support kept me cautious. I wouldn’t call it perfect by any means, but it was functional enough to get through my tasks with some patience.