Here’s how support felt, thoda waiting and repeat hua
Main jab support ko call kar rahi thi toh thoda wait karna pada, quite a while actually. Pehle toh mujhe apna problem explain karna pada, aur fir unhone poocha phir se wahi cheezein, thoda frustrating tha. Lekin jab finally baat bani toh unhone achhi help di, especially with setting up the dialer and database features. Software ka onboarding flow thoda confusing lag raha tha, toh baar baar puchna pada. Automatic updates se thoda fikr thi ki system crash ho jaayega, but wo kaafi smooth raha. Billing aur payment process mein bhi thoda delay aaya, invoice mein clarify karwana pada. Overall, itna jyada acha ya bura experience tha nahi, thoda ups and downs the. Agar kisi friend se poochta toh kahungi ki support achha hai but kabhi kabhi slow rehta hai jab call karte ho.