Here’s how I’d tell a friend about it
Before purchasing, I had expected the software and training to be a little more tailored to different levels of experience. The sign-up and payment process were straightforward enough and the invoicing came promptly, which was one positive aspect. However, during initial use, it became clear that the calling tools and dialer did not match exactly the ease-of-use promised. Also, the onboarding training felt somewhat generic and did not address specific setups I needed for my workflow. While the automatic updates were working quietly in the background, there was no clear communication about what changes had been made or how these influenced daily tasks. The database feature felt decent but not very flexible in terms of customization options. Overall, communication from support was slow at times, and finding the right assistance required multiple attempts. I can't say it was all bad, but it mostly felt not quite aligned with what I expected.