Helpful when things didn't go as planned, but not for everyone
Before purchasing, I was a bit unsure because I needed a setup that wouldn’t overwhelm me. When a small issue cropped up with my initial sign-up, I appreciated how patiently support guided me without rushing or being vague. The training materials were comprehensive and I managed to get a good grasp on the dialer functions despite a minor hiccup in the database syncing early on. One thing to note is that if you prefer instant fixes or very hands-off systems, some steps here may feel a bit involved and require your attention. I found the invoicing process transparent and the automatic updates didn't disrupt my working rhythm. The telephonic support turnaround was applaudable, though sometimes the wait on calls was a bit longer than expected. Ultimately, I think this is suited for those who want a thorough introduction and steady assistance, even if it takes a little patience from time to time. It's a thoughtful package but not for those expecting everything to be immediate and fuss-free.