Helpful training, though some bumps slowed me down

Helpful training, though some bumps slowed me down

Looking back, the onboarding training was mostly smooth and well-structured, but I did encounter a few moments when things didn’t go exactly as planned. For instance, during the call handling training, the dialer occasionally had glitches that caused delays, which was frustrating initially. That said, their telephonic support was responsive, and I got clear instructions to resolve the problems promptly. Over time, I felt more confident in using the software and the database features. Although those minor issues were inconvenient, the training's overall quality and the quick assistance made me feel prepared to manage remote workflows effectively.