Helpful training but might need help again next time
The WFHI training and onboarding process was overall very useful and helped me get started with the software and calling tools quite comfortably. I liked that the steps were logically organized and the trainers ensured we understood each part before moving on. This kind of structured learning helps build confidence, which is important when using new software. However, I do have a small reservation—I think after some time away from the platform, I might need assistance again, especially with any updates or changes in features. For someone unfamiliar with tech or remote workflow software, this training would definitely suit them as it’s paced well and thorough. Those who prefer self-learning might find parts a bit detailed. The telephonic support available during the training also added a reassuring layer if I had questions. So, while I am happy with the training, I would advise future users to expect that they could require further help down the line, especially with ongoing usage or minor complications.