Helpful training but could improve on faster response times
I found the training and onboarding process with WFHI pretty useful overall, especially when it came to learning about the calling tools and database features. The sessions covered the basics well, and the material was clear enough to get me started quickly without much confusion. One thing that stood out positively was their approachability — whenever I reached out with questions, the people on the other end were polite and willing to help. However, the response times could have been better. Sometimes, it took longer than I expected to get answers, which slowed down my onboarding slightly. It would have been great if they had a more immediate way to handle such queries, especially early in the process when you need support the most. Despite this, the training was comprehensive enough to build confidence in using the software independently. Overall, while the team was responsive, I feel that improving the speed of communication would make the whole experience smoother and less frustrating for newcomers.