Helpful training but could add more real-world examples
The training and onboarding process gave me a solid foundation to start using the software effectively. I appreciated the step-by-step guidance that covered the main features clearly. The initial sessions helped me understand the calling tools and database integration, which are crucial for daily operations. That said, there was a small reservation: I felt some practical scenarios or use cases could have been added to the training. Having more examples tailored to common challenges would reduce the need to ask for help again next time I face similar situations. Overall, the onboarding was well-structured and gave me confidence in navigating the system, but I expect that I might still reach out for assistance if more advanced issues show up later on. The priority telephonic support availability is reassuring in that regard, knowing help is just a call away when needed.