3 out of 53 of 5Verified purchaseSupport and communication
Helpful support fits my schedule mostly
The telephonic support hours are fairly good for my working times. I found that when I called during normal business hours, the staff were reachable and ready to assist. However, since I sometimes work early mornings or late evenings, support wasn’t always available then. That part could be improved. On the plus side, the communication was friendly and helpful when I did reach them, and the ordering of steps during onboarding matched my needs well. I liked that. The support team understood my concerns quickly. So while there are some timing limitations, overall the support is quite accommodating and useful to my workflow.