helpful support but thoda aur proactive hona chahiye
Support team ka saath lena mera experience generally acha tha, unhone patiently meri queries samjhi aur telephonic assistance timely mili jab maine request ki. Training aur onboarding ke dauran bhi jab main confuse hui, unhone ek do baar guide kiya, jo definitely helpful tha. Lekin mujhe lagta hai ki thoda aur proactive approach se better hota, matlab agar wo mujhe reminders dete ya tips bhejte jab main kuch step skip karti, toh shayad onboarding smooth hota. Payment aur invoicing ka process straightforward tha, aur usme koi problem nahi aayi. Database aur calling tools ka use karna simple tha lekin kabhi kabhi self-exploration ke alawa extras milna mushkil lagta tha. Overall, main wapas help lene ke liye comfortable feel karti hoon kyunki basic support strong hai, par agar communication thoda aggressive hota shayad experience aur behtar hota. Yeh missing thoda bahut mehsoos hua, otherwise main satisfied hoon ki mujhe unka telephonic support milta hai jab bhi zarurat hoti hai.