Helpful support but software responsiveness disappointing
I found that the telephonic support team was helpful and answered my questions with patience, which I appreciated. However, the responsiveness of the software in actual use was slower than I hoped. When using the dialer function during busy hours, lag became noticeable, which disrupted my remote workflow a little. The onboarding training itself was thorough and clear, providing detailed explanations that made getting started easier. Also, automatic updates worked fine without causing issues, which was a relief. Still, the slow response in software performance detracted from the overall efficiency I expected from the tools. The sign-up and payment process went smoothly and transparently, which was a positive aspect. So while some elements like support and payment processing were fine, the key software responsiveness didn’t match the level I wanted for my working pace, reducing the overall satisfaction I had hoped for.