4 out of 54 of 5Unverified experienceSupport and communication
Helpful support, but not fully aligned with my working hours
I found the support team quite helpful when I needed guidance through the training and software usage. They responded well to my calls and were clear in their explanations. However, since my working hours sometimes extend beyond the typical range, I noticed that the priority assistance wasn’t always available exactly when I needed it. Still, their automatic updates and telephonic support handled most issues promptly during standard hours, which was convenient. Overall, I feel the support works well but could improve availability to better fit varying hours many remote workers keep today.