Helpful support but missing clearer billing summary
I have been using WFHI for invoicing and payments, and my experience has mostly been smooth. The payment process was straightforward enough, and I was able to receive invoices promptly without too much hassle. However, I found that at times the billing summary lacked clarity, which caused me to double-check amounts and dates more frequently than I would have liked. I would appreciate if future invoices provided an easier-to-read breakdown of charges and payment status to avoid further confusion. Despite this, the telephonic support was very helpful whenever I had billing questions, and they responded to my calls without delays. The automatic updates didn’t affect the billing section negatively, and I could continue with my workflow efficiently. I probably won't need to ask for assistance on payments next time, but it’s reassuring to know support is available. In short, a mostly positive experience with room for improvement in invoice details.