Helpful support but I might still need them next time
Honestly, I wasn’t sure what to expect from the support before I used it, especially with all the online training and software features. When a couple of issues popped up during my first use of the dialer and database functions, I reached out and was pleasantly surprised by how quickly someone answered on the phone. The instructions were straightforward, and I felt comfortable following along. That said, there were moments when I was left wondering if I’d be able to manage the more complex parts without additional assistance later on. So even though the current experience was generally smooth, I think I will likely need to contact support again in the future to help with advanced functions or updates. Still, I’m appreciative of the ease of use and the availability of real people when I needed a hand. I expected more struggle to get through the onboarding, but in the end, it was better than I feared, and I’m cautiously optimistic that next time I’ll get along fine with just a little help.