Helpful support but getting there took some effort
I found the support from the training and onboarding team generally responsive, though it required some persistent effort on my part. Initially, I was unclear about a few workflow steps and how the dialer integrated with the database. When I reached out for clarifications, the telephonic responses eventually addressed my concerns satisfactorily. The pace of replies wasn’t immediate, so I had to wait somewhat longer than I hoped. However, the training materials provided later complemented these conversations and helped solidify my understanding. The sign-up and invoicing process was smooth and seemed well-organized from the start, which gave a good first impression. Overall, the support was helpful but not instant, so if you’re prepared to put in a bit of effort upfront, it pays off. I’d rate this aspect as fair, reflecting the balance between initial confusion and eventual clarity I experienced.