Helpful support but could use more technical depth
I probably wouldn’t need to call support often next time because most answers I got felt pretty complete for the basic operations. They were generally helpful and friendly on the phone, explaining the steps clearly. That said, I felt something was missing when it came to more advanced features, like digging deeper into the database customization options. The reps tended to refer me to documentation rather than giving detailed answers directly, which sometimes left me still figuring things out on my own. I appreciate their willingness to help and that they made themselves available by phone quickly. Overall, I’m happy with the support level for routine questions but next time I might try anticipating more self-troubleshooting since the technical depth of assistance wasn’t always there.