Helpful service, but best for those comfortable with tech
Going through the sales and pre-purchase process with WFHI was generally smooth, though I do wonder if I’ll need additional help next time. The sign-up was easy to navigate, and I received the invoice promptly with clear payment instructions, which I appreciated. The training offered a comprehensive introduction without overwhelming me, which was good since I’m still getting familiar with some of the features. On the other hand, the dialing tools and database parts can be a bit complex at first glance, so if you’re not very tech-savvy, you might need to reach out again for assistance. Telephonic support was accessible and effective in my case, but it’s something I’m aware I might need to rely on in future setups. So, if you’re comfortable with software environments and remote workflows, you might do well with the current onboarding. However, those less experienced might find it a bit challenging and might benefit from more hands-on guidance, which WFHI may not always provide extensively on repeated occasions. Ultimately, I found the sales and initial training phase satisfactory and tailored to those with some prior tech familiarity.