1 out of 51 of 5Unverified experienceSales and pre-purchase
Helpful sales support but still confusing for a first-timer
When I first signed up, the sales team did explain the features and plans clearly, which I found helpful. They answered my initial questions patiently over a couple of calls and emails. But the invoicing process surprised me — the payment details weren’t as straightforward as promised, and I had to reach out to support repeatedly to understand how to proceed. The onboarding flow wasn’t clearly outlined in the beginning, so it felt like I was figuring things out on my own. Next time, I will definitely need assistance again to avoid the same confusion. The tools seem promising, but getting there was frustrating.