5 out of 55 of 5Unverified experienceSales and pre-purchase
Helpful sales support but could improve response speed
The sales and pre-purchase experience was mostly good. The person assisting me was knowledgeable and answered all my questions patiently, which helped me understand the product's capabilities and what to expect from the software. There was only a minor hitch in response times; I did have to wait a bit longer than I anticipated for clarifications on invoicing and subscription options. Still, overall the interaction left me feeling confident about what I was signing up for. If I have to make another purchase or upgrade, I would likely seek their help again, hoping that the quicker turnaround continues next time too.