4 out of 54 of 5Unverified experienceSales and pre-purchase
Helpful overall, but again I might want support next time
I found the WFHI onboarding to be generally helpful; the software itself was quite user-friendly after a bit of getting used to. Signing up went smoothly, invoicing was clear and timely, and updating seemed automatic which was good. The dialer and calling tools also worked well with only minor lags during busy hours. However, I still think I will require assistance again when new features roll out or if something unexpected happens. The support was useful when I needed it, but the training could have been a little more thorough to reduce that dependency. So while I’m happy with my experience so far, I’m not sure I’m totally independent yet and might reach out again.