Helpful in parts, slow in others

Helpful in parts, slow in others

I found the software had some decent features, especially the dialer, which was quite responsive during my tests. The database integration was helpful and fit well with the way I wanted to organize my calls. However, when I reached out to telephonic support, it sometimes took longer than I expected to get through, which was a bit frustrating. They were polite once connected but not always immediately available. The sign-up and payment process went smoothly without complications, and I liked that invoicing was automatic. I’ve seen better onboarding flows elsewhere, but this one gave me enough to start using the software. Automatic updates appeared regularly and largely fixed minor bugs or added convenience features that I appreciated. Overall, I’d say it’s a decent balance: some things worked seamlessly, while others left room for improvement. If a friend asked me, I’d probably tell them it’s worth trying but to be patient with the support waits and onboarding quirks.