Helpful for some, but not for people like me
I was really hoping this platform would improve the support and communication compared to what I had used earlier. On the positive side, the onboarding flow was straightforward enough, and I liked some parts of the automated updates that promised to keep me current without fuss. However, I found the telephonic support harder to get through to than before – I often had to wait, and the guidance was less clear. When I tried using the dialer and calling tools over the week, it just didn’t work the way I expected, and it felt clunky compared to other software I used. The database feature felt underpowered and not quite fitted to the workflow I rely on daily, making it frustrating to handle my data effectively. Signing up and managing invoices was easy, but that didn’t compensate for the other issues. I think this product might suit someone who doesn’t rely heavily on detailed database features or immediate telephonic support, or who has simpler workflows. But for someone like me, who values seamless communication tools and strong support, it was quite disappointing overall. I ended up feeling more stressed than before, which is the opposite of what I had wanted.