Helpful for self-starters, not for those wanting hand-holding
Reflecting on my experience with the training and onboarding process, I found the materials well-organized but somewhat sparse in guidance for those who prefer a step-by-step walkthrough. I managed to navigate most setup configurations, like integrating the dialer and building my database, but some complexities in the workflow automation required trial and error on my part. For people comfortable with technology and troubleshooting as they learn, it’s a good fit, but if you need things spelled out in extreme detail, it might be frustrating. The automatic updates were seamless, which was a relief, and support was available but sometimes slow to respond during busy hours. Overall, I appreciate having a structured starting point yet enough freedom to adapt things; that balance suits my style even if it means investing extra time early on. I’d caution others who want the onboarding fully spoon-fed to reconsider. It’s a mixed bag: useful when experienced users can fill the gaps themselves but challenging otherwise.