Helpful explanations, though some clarity was missing
The support team was generally friendly and tried to explain things clearly when I reached out with questions about the software and calling tools. They walked me through troubleshooting steps and helped me understand some features better. However, I found some answers a bit vague, especially about the updates and priority assistance options. It would have been useful if they provided more detailed documentation or a clearer onboarding process. That said, I was satisfied with how patient the team was on calls, and I could tell they wanted to help. Still, a bit more precise guidance during sign-up and invoicing would make the experience smoother.