5 out of 55 of 5Verified purchaseTraining and onboarding
Helpful communication but missed some tailored follow-ups
The training sessions were good and the onboarding process moved quickly, which I appreciated. Everyone I reached out to responded promptly, and I never had to wait long for answers to questions about using the dialer and navigating the software. What could have been better, though, was a bit more personalized follow-up after the initial setup. I was hoping for some guidance specific to my usage patterns or workflow that didn’t quite come through. Still, the telephonic support is helpful if you ask for it, and automatic updates have kept the system running smoothly with little disruption. It’s pretty good overall but some extra personal touch would have made things even better.