2 out of 52 of 5Verified purchaseSupport and communication
Helpful call center moment saved the day
While searching through the operator help section, I ran into a lot of confusion as the layout wasn’t very intuitive for me. Most of the time I felt stuck trying to find clear instructions or steps for setting up the call database and dialing features. The training materials referenced things that I just couldn’t locate in the software interface. But I must say when I called telephonic support for a specific issue with the dialer, that was quite helpful and direct. The person on the call gave me straightforward advice that worked. Unfortunately, that was the only time the support matched my expectations; otherwise, the ongoing communication and updates felt scattered and lacked clarity overall.