Helpful but some labels left me confused
Starting off with the onboarding process, I found that the training explained most of the software features clearly, especially how to use the database and the dialer effectively. However, some of the labels on the dashboards were not so intuitive, which slowed me down a bit when I was trying to navigate through the calling tool features. For example, the difference between certain calling statuses was not really clear from the wording, which prompted me to revisit training videos multiple times. The invoicing and payment part was straightforward, and signing up was quick, but I wished the instructions during initial setup were more user-friendly. Automatic updates occasionally altered feature placements, which made me feel a bit lost until I adjusted. Overall, I would tell my friends this software works fine but expect a slight learning curve around the wording and labels before you really get comfortable.