Helpful, but missed some info upfront
I wanted to understand if WFHI's software and training covered everything I might need before purchasing. The sales and pre-purchase information was generally clear, walking me through the main product features. However, I found that some details, like the exact progression in the training modules or the scope of the automatic updates, were not as upfront as I would have liked. Navigating their website to find these finer points sometimes felt a bit disjointed. For instance, information about telephonic support availability was present, but I had to dig through FAQs rather than seeing it clearly outlined in the main product description. On the positive side, the sign-up and invoicing processes were well presented and quite straightforward, so there was no confusion there. I think adding more explicit timelines and an overview of what the onboarding flow entails would help prospective users form a more complete picture before committing. Overall, I felt I discovered most of what I needed, but it required a bit of patience and looking around to get there. In summary, it’s good but could be improved in its clarity and comprehensive presentation.