Helpful but missed a clear step in onboarding
While going through the training and onboarding process, one moment stood out for me clearly. It was when I tried to locate the tutorial videos for using the dialer effectively—those were well-organized and easy to find right when I needed them. However, I did notice that the step covering the database integration was less obvious and took a bit of search to locate. I felt that if the onboarding had a clearer walkthrough or checklist, especially mentioning that part specifically, it would have saved time. Overall, the training modules were comprehensive, and after dealing with the intro sections, I could get into using the tools more confidently. Still, sometimes I felt slightly overwhelmed due to a lack of visible roadmaps through the entire onboarding sequence, even if the information was all there somewhere. It was just not quite as straightforward on that part as the rest. The software was updated automatically during this period, which helped keep things smooth without me needing to intervene. This made the start easier, but a bit of structure in onboarding would have been nice to find earlier in my experience.