Helped when I needed it but still some figuring out myself
The telephonic support was generally helpful, but I found that I still had to work out a fair bit on my own. When I had questions about the database integration and the dialer features, support guided me clearly, but sometimes their explanations assumed a bit more prior knowledge than I had. It was when I combined the provided training videos with their advice that the pieces really came together for me. The interface labels and menu options weren’t always intuitive initially, so there was quite a bit of trial-and-error and searching through FAQs. Despite that, once I got the hang of it, the software did the job smoothly for managing my remote workflow. It just would have saved me time if the communication was a bit more step-by-step upfront. Still, I’m glad I stuck with it because now it feels reliable and efficient enough for daily use.