help worked sometimes, might need it again
So I tried using the WFHI software and overall the experience was kind of mixed. The calling tools worked pretty well and the dialer was easy to access through the database, all smooth enough for the basic tasks I had planned. But there were moments where the automatic updates seemed to change things unexpectedly and that threw me off a bit. The support was okay, sometimes they answered my calls quickly and other times I had to wait longer than I wanted. I wouldn’t say I was impressed but I guess if something really tricky happens in future I might need to call them again. Signing up and paying the invoice was straightforward though, so I didn’t have any problems there. In short, the outcome was decent but I’m still unsure how well help will go when I really need it next time.