4 out of 54 of 5Verified customerTraining and onboarding
Help section easy to find, but needed better indexing
Finding exactly what I needed in the training and onboarding materials was surprisingly straightforward, considering the amount of content available. The help section is well linked from the dashboard, so I could jump to topics on calling tools or database usage quickly. However, at times the indexing could have been better organized, making it slower to locate more specific details without scrolling through long pages. Telephone support was helpful whenever I reached out, which made up for minor navigational frustrations. So overall, the access to information was good once you knew where to look, but the guiding structure could use some refinement to reduce the feeling of wandering through too much text.