Help needed at onboarding but now mostly clear
Initially, during the sales and pre-purchase phase, I felt unsure about the directions and needed to call support to clarify the invoice and payment steps. That was when things clicked a little because the person on the phone walked me through the process patiently and settled my doubts. After that moment, the rest of the sign-up and billing process became straightforward, although I suspect I might need support again for more advanced features down the road. This means the workflow got the job done but wasn’t entirely self-explanatory for a new user like me. Despite that, I feel confident I can navigate future steps by now, even if it's not all fully intuitive from the start. So my overall impression is practical: the systems are there and functional, but some initial help was definitely necessary for me to get comfortable.