Help mila par delivery thodi slow thi
Maine sales team se kaafi baar contact kiya tha before purchase, unka behaviour tha thoda formal par professional. Unhone mera initial query ka jawab toh diya acha se, jo mujhe help kar gaya tha software aur training ke bare mein samajhne mein. Lekin thodi der lagti thi kabhi kabhi response mein, jo thoda niraash karne wala tha. Invoicing aur payment process clear tha, lekin mujhe lagta hai ki agar onboarding aur training ke samay zyada timely assistance milti toh better hota. Aage bhi agar mujhe support ki zaroorat padegi toh main unko contact karungi, par is bar mujhe shayad zyada patience hona padega. Jo cheez impress ki woh thi unka database feature aur call tools, jo kaafi useful dikh rahe hain abhi ke liye. Lekin haan, jab baat aati support ki regularity ki toh mujhe lagta hai ki better responsiveness hona chahiye next time.