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WFHI review

Help mangne mein thoda effort laga

2 out of 52 of 5Verified purchaseSupport and communication

Help mangne mein thoda effort laga

Mujhe jab software ke dialer mein problem aayi toh maine socha support se baat karna easy hoga. Lekin maine dekha ki communication mein thoda struggle tha. Poora process itna straightforward nahi tha, jahan tak mujhe lagta hai ki support team ne achha response diya, lekin wo timely nahi tha. Thoda wait karna pada connect hone ke liye phone pe, aur jab baat hui toh mujhe lag raha tha ki shayad mere issue ko samajhne mein problem ho rahi thi. On the plus side, training ke dauraan jo basic cheezein sikhayi gayi thi, usse mujhe software ke kuch functions samajhne mein madad mili thi. Lekin operational problems mein phir se madad ki zaroorat hogi toh shayad mujhe patience rakhna padega, kyunki pehli baar kaafi time lag gaya tha. Billing aur payment system jaisa ki expect kiya tha, usmein koi dikkat nahi aayi. Overall, support kaafi middling laga, toh mujhe lagta hai ki agar mujhe agle baar bhi madad ki zaroorat pade toh shayad thoda time aur dena padega.

Navya Sachin MishraUttar Pradesh, IndiaExperience: Published:
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