Help ki kami thi, sochna padega next time bhi
Maine jab pehli baar sign-up kiya tha, toh sales team reasonably helpful lag rahi thi, though thoda sa rushed bhi tha experience. Initial query ka response theek tha magar jo detailed explanation thi, wo itni clear nahi lagi. Training modules me lekin basics achhe tarah se cover hue the, aur dashboard explore karne me zyada dikkat nahi aayi. Par jab mujhe calling tools ko customize karna tha ya database feature ki updates samajhna tha, toh mujhe lagta hai mujhe phir se help leni padegi. Onboarding flow thoda complex tha, aur kuch features ke baare me clarity nahi thi jo mujhe next time thoda awkward banayega help maangne me. Payment process smooth tha, aur invoice timely mila, isme koi issue nahi tha. Overall, experience mixed raha kyunki jo basics the wo theek the, par deeper guidance ki kami mehsoos hui aur yeh sahi hai ke main agli baar bhi support ke liye phone karungi.