Hard work required than expected

I had a different expectation of the training provided before purchase. The actual sessions took much longer and required more effort than I had imagined. The onboarding process was slower and less structured than promised, making it harder for me to adapt quickly to the software. Although the concepts were explained, I found the pacing and the details lesser than what I had hoped for. I had to spend considerable time figuring out the calling tools and the database on my own, which was quite frustrating. Overall, it was a bigger time commitment than I initially thought and not as smooth as expected.