Hard to find what I needed upfront
Finding the information I needed on their platform before purchasing felt complicated and unclear. The sales material and product details were somewhat scattered, so I struggled to get a clear picture of exactly how the software and training would support my specific remote workflow. Some parts were vague or missing, making it difficult to compare or decide efficiently. On the positive side, the website’s signup process was straightforward once I decided to proceed, so that was at least hassle-free. But being able to learn about the product and features easily in advance is essential, and this was lacking. If this aspect was clearer and more accessible, it would have improved the overall experience significantly. As it stands, the pre-purchase research felt like a time-consuming obstacle rather than an enlightening introduction.