Hard to find the exact features I needed
I was trying to set up the calling tool and dialer for my workflow, but it felt like the software just wasn't designed with my kind of access in mind. The database feature was supposed to help me organize contacts efficiently, but I struggled to locate the specific options that would let me filter and sort as required. Navigating the menus felt confusing and unintuitive. Also, automatic updates happened without clear notes, so I sometimes lost track of where features moved or got renamed. The sign-up and invoicing process went smoothly but didn't compensate for how difficult it was to find the functions I needed most. Overall, I found the software frustrating to use and it did not match my expectations of easy remote workflow management. Despite getting in touch with support by phone several times, the help was limited and didn't resolve my issues. I hoped for a more straightforward experience, but unfortunately, it just didn't work well for me.