Hard to find info but pricing was clear
The process of finding what I needed before purchase was not smooth. I was looking specifically for detailed info about the software’s dialer features and database capabilities, but the website and communication didn’t provide clear, quick access to these details. It felt like I had to dig through several pages and emails to understand what the product really offered. On the positive side, the sales team was polite when I contacted them, and the pricing structure was communicated clearly. I appreciate that part because clarity on cost is important to me before making any commitment. Still, the overall experience was frustrating and somewhat time-consuming. I wanted a simpler way to get all relevant details, especially since I was comparing similar services from other providers. While I’m not completely discouraged—since some aspects like payment terms were well explained—I think the sales and pre-purchase communication could use improvement. It should be easier to quickly find and understand the key features and how they will suit my remote workflow. That would save time and make the decision process less stressful, which matters a lot in my busy schedule.