hard to find exact stuff in database
I found it quite difficult to locate the specific tools I needed in the software. The interface wasn’t very intuitive, and it seemed like things were buried under layers of menus that didn’t make much sense to me. While I was hoping to quickly get the hang of it, the search function did not help — it often returned irrelevant results that made the process more frustrating. It felt like the database feature was not organized in a way that matched my workflow at all. I tried navigating through several sections looking for calling tools as well, but those were tricky to find without clear guidance. Although the software did update automatically, I wasn’t sure if that helped fix any of the problems with accessibility since my experience didn’t improve much. I also reached out to their telephonic support once, but it didn’t entirely resolve my issues. The sign-up and invoicing processes were straightforward enough, so at least that was done without added stress. It’s just a shame that once inside, the access to what I really needed felt quite complicated. I was expecting a more user friendly environment considering it is a product aimed at remote workflows. For me, I ended up feeling stuck and quite frustrated with how convoluted the process was to find essential features even after some time of using it.