hard to find detailed info when i needed it
Honestly, I found it really tough to find what I was looking for before buying the software. The website and signup flow were full of generic info but very little about exact features like the dialer or database details. I wanted to know if automatic updates would disrupt ongoing workflows, but I couldn't locate clear answers anywhere easily. It felt like most of the info was only clear after the onboarding process started, which left me guessing too much in the beginning. No easy faq or clear step-by-step explanation meant I wasted a lot of time clicking around hoping to get clarity. This was frustrating enough that I considered quitting early. Eventually, only after calling support did I get a proper overview, but a lot of that should be upfront. For a software that deals with remote workflows, upfront clarity is crucial, and that was seriously lacking.